IT Administration and Consultation
IT administration and consultation service encompasses technology research specific to the clients needs, handling relationships with hardware, software, and other technical vendors, creation and maintenance of technology systems documentation, asset management reporting, and general consultation on the clients specific technology needs.

Hosting
 
The hosting service is made available to clients under contract. This service will provide a suitable environment for equipment and/or systems to be located outside of the clients premises. Topell also offers website and e-mail hosting services.
 
Network Support
 
Network support encompasses planning, configuring, implementing, updating, and monitoring of Ethernet network systems on the LAN, WAN, and VPN. This includes a broad range of network equipment such as: routers, firewalls, VPN devices, switches, hubs, network cards, and wireless enabled devices.

 
Server Support
 
Server support is provided remotely and on-site. Server systems and applications can vary widely and service is based on applications and critical uptime requirements. Other more common services on servers include maintenance of system resources, backups, mal-ware and operating system updates, checking of error logs, and monitoring performance. Server support also usually covers user account maintenance and security of the clients files.
 
Computer Support
 
Computer support includes ensuring updates for the operating system and critical applications, mal-ware updates and scanning, hardware maintenance and service for upgrades, ensuring proper operational activity within the client network system, and installation and configuration of critical applications.
 
User Support
 
User support includes training on properly using the computer, applications running on the computer, and operating within the client computer/network system. User support also includes assisting the user with overall best practices within the computer industry.